12Ghosts Inc.

12Ghosts Power Tools for Windows

Security   SysTools   Automation   Files & More
       
  Wash  Shredder  StartupGuard     
         
Tweak  Quick  NotePad       
         
      Sync  ShowTime  Timer       
       
Backup  Replace  FileDate       
       
SetupSFX  Silencer  RunAsStdUser  ChooseColor   
 

Frequently Asked Questions

"A lie gets halfway around the world before the truth has a chance
to get its pants on." - Sir Winston Churchill (1874-1965)

 

If you don't find an answer to your question here please let us know! We're quite experienced at answering e-mail requests since we've been doing this for a long time now. So fire away: Use our current e-mail address.

 

New to 12Ghosts
What is 12Ghosts all about, anyway?
Doesn't Windows offer this functionality already?

Before Registration
Does it run on my Windows version?
How do I install, update?
Where should I start?
Why should I register?
How can I register?
Where can I find more help for single options?
Network or Unattended Installation

Recent Support Questions
Wipe E-mails from Outlook Express
Copy 12Ghosts Settings to New Computer
New computer, restore settings from old registry
General protection fault in TRID_P2D.DRV or V128IID.DRV during installation
12-Timer uses 98% of CPU
Backup to CD-RW
Simple Save Layout
Restore files removed by 12-Shredder?
How to create full backups
Context help doesn't stay on-screen
Remove any context menu entries

Tips and Tricks
How do I terminate a dial up connection at a certain time?
How do I close a DOS box after I'm finished with it?
How can I reorder the sequence of task buttons on the taskbar?
How do I reduce the number of tray icons?
How do I move the free movable icon without the mouse?
How do I turn off the Ghost Animation for all 12Ghosts at once?
How do I change General options for all 12Ghosts at once?
How do I save all 12Ghosts settings to a file for backup?
How do I move the 12Ghosts entries from the START/Programs menu to the START menu?

Miscellaneous
I'd like to migrate 12Ghosts to a new computer. How?
How can I get rid of additional context menu entries?
I get an error message while registering hotkey!?
The start-up animation does not display correctly. What can I do?
When I quit certain games FlyingIcons are in the middle of my screen?
Something does not work as expected. What can I do?
How much memory do the 12Ghosts need?
How reliable is 12Ghosts software?
Where do I get support?

 

 


New to 12Ghosts

 

What is 12Ghosts all about, anyway?

12Ghosts includes more than 90 Windows extensions that optimize and automate your everyday work with Windows. See this table for a summary and short description of the tools we provide.

 

Doesn't Windows offer this functionality already?

Many of these tasks you can already do with Windows - basically... 12Ghosts adds the missing parts and responds in a smarter, better organized way. They tune, optimize, and help you automate your work at the computer. Where possible, they compact things and provide you with one simple button that does the job. You can relax while these powerful tools are working for you!

 

 


Installation and Registration

 

Does 12Ghosts run on my Windows version?

12Ghosts is designed for Windows 98, ME, NT4.0, 2000, 2003 Server, Windows XP, and Windows Vista. It has been tested on Windows Vista Ultimate and Internet Explorer 7.0.

 

How do I install, update?

To copy the newest version of 12Ghosts to your computer click here. Setup is a straight-forward one-click task. The download time is only 18 seconds at 2000 Kbits (11 minutes at 56 Kbps), the installation is swift and never requires a restart. You may install updates over a previous version without hesitation. And we guarantee that uninstall works as easily, fast and reliable as setup.

 

Where should I start?

After the installation please read the first page of this help for an overview of all included Windows extensions. Click on the icons at the top and look through the help pages of each Ghost. For example, read the first paragraph of each page to decide if you can make use of the included features.

We recommend to setup the programs one at a time. Once you are accustomed with one program you may go on to the next you are interested in. Of course you don't have to use all of them! Nobody, or nearly nobody, uses all assistants that are included in the complete 12Ghosts package. Our feedback shows that using two or three of the Ghosts is a good average.

 

Why should I register?

You may try 12Ghosts for 30 days to decide whether or not it works for you. After the evaluation period a registration fee for a full version is required. By registering you receive the following benefits:

  • You get the fully licensed version of the program.
  • The license agreement window will no longer appear.
  • You will receive free support by phone and e-mail. We usually answer e-mail requests within a few short hours. If you have any questions please e-mail our support team or call 888-238-3153.
  • Receive update notification if you subscribe to our mailing list here.
  • You are entitled to free updates of all 8.xx versions. You'll always find the newest versions at our download page.

 

How can I register?

Order online and receive your license number within seconds. Click here to order online now.

Please see our order page for the latest prices and current discounts. We also offer site licenses.

For any questions about registration please e-mail our support team or call 888-238-3153 (Int'l).

 

Where can I find more help for single options?

  • click with the right mouse button on any option, drop-down list, or button
  • click with the left mouse button on the question mark in the title bar and then on the control you want to know more about
  • press the F1 key when a control has the focus
  • click on the "Help" button to open the online help
  • or select Help in the context menu

 

 


Recent Support Questions

 

Wipe e-mails from Outlook Express

Q: How do I wipe e-mails from Outlook Express? I desperately need to completely destroy some of my deleted e-mail. Where are those deleted e-mail files & how can I completely destroy them?

A: To find out where e-mails are stored click on Tools - Options - Maintenance - Store Folder, and open that folder, usually:

C:\Documents and Settings\<your-name>\Local Settings\Application Data\Identities\{68B5D1A6-31EF-4E96-92AC-EBEAE1C03151}\Microsoft\Outlook Express

The file to shred would be "Deleted Items.dbx".

You also want to select File - Folder - Compact All Folders to make sure the other .DBX files no longer carry entries of "deleted" e-mails. Do this AFTER shredding "Deleted Items.dbx"!

Now you are pretty save. Don't forget any backups you might have made to CDs etc., that may still contain the original .DBX files.

You could run a Wipe Disk pass just to make sure.

 

Copy 12Ghosts Settings to New Computer

Q: How do I copy 12Ghosts settings to a new computer? I still have my old computer.

A: Open the 'General' tab in any of the programs and click the button '12Ghosts'. This creates a .12g settings file, containing all your settings. Copy that file to the new computer and double-click the file after installing 12Ghosts.

 

New computer, restore settings from old registry

Q: I have access to the "user" part of the registry of my old computer (made a backup using 12-Backup Registry Backup). I had many 12-Timer and 12-Backup settings that I'd like to 'recover' if possible. Is there a way to extract my old settings?

A: Yes. Open RegEdt32 (START - Run - "regedt32"), select the upper-most entry in HKEY_LOCAL_MACHINE. In the menu click on Registry - Load Hive, and select that file "user". You need to enter a name, for example "oldstuff".

Now, open RegEdit (START - Run - "regedit"), go down to "HKEY_LOCAL_MACHINE\oldstuff\Software\12Ghosts". There you are! Now you need to save that subkey to a .reg file (Registry - Export Registry File - enter a file name). Open that .reg file in Notepad, and replace every occurance of "HKEY_LOCAL_MACHINE\oldstuff\Software\12Ghosts" with "HKEY_CURRENT_USER\Software\12Ghosts".

Finally, double-click that changed .reg file to import your settings. (Later, you can select "oldstuff" in RegEdt32 and select Registry - Unload Hive to get rid of it.)

(If you read this please save your settings now: open General Options, click the button 12Ghosts. This creates a .12g fiel with all your settings that you just need to double-click on a possible new computer, new Windows version, or restored backup.)

 

General protection fault in V128IID.DRV or TRID_P3D.DRV during installation

Q: During setup, I get a general protection fault in module V128IID.DRV (TRID_P3D.DRV, ...)?

A: V128IID.DRV is a video card driver. Either update to a new driver version, or try to move the "Hardware Acceleration" slider to None in START - Settings - Control Panel - Display - Advanced - Troubleshooting. It seems that this only happens during setup, so you can move the slider back after setup.

 

12-Timer uses 98% of CPU

Q: 12 Timer uses 98% of my CPU and the rest of the processes are as slow as..... Also, when I try to change aff entry or create a new one, most of the time the 12 Timer window is not responding to anything I do, and the edited values are being set back to the prevous value, and I can't get it changed.

A: Sounds as if you have a timer that is set to repeat once a second (or every 2 or 3 seconds). This is difficult to stop. There are two ways:

1. Open 12-Timer settings, select one timer after the other until you find the one that re-occurs once a second. Now hold the ALT key and press A and S quickly one after the other. This will de-A-ctivate and -S-ave the timer. If you can do this that's it.

2. If you can't figure out what is meant with No. 1, stop 12-Timer, open RegEdit (START - Run - enter "regedit" - OK). Scroll down to the key HKEY_CURRENT_USER\Software\12Ghosts\Timer. Below that you should find subkeys in the form Txxx. One of them contains your 1-second-timer (StartEverySec is set to a very small value). If you still can't find it set the value StartActivated of all subkey to zero. Now you can restart 12-Timer and it should no longer show the behavior you described.

 

Backup to CD-RW

Q: I'm having problems backing up data from my hard drive to my CDRW - I have formatted the CDRW but your program will not recognize the drive. Do I have to format the CD using a specific program? Please let me know.

A: Yes, you would need a driver that supports writing to the CD directly using a drive letter. If you can copy a file in Explorer to the CD, 12-Backup is able to do this, too. Most probably such a driver came together with your CD-R drive. We use one that's called "DirectCD" from Adaptec/Roxio.

You may also backup to a new folder and from time to time burn the folder completely to the CD. This may be easier and has the advantage that your backup disk doesn't have to be in your CD drive all the time.

 

Simple Save Layout

Q: How do you shut off the sl autosave? I have it unchecked, but it keeps saving one after another and doesn't overwrite on old saves. I just need a simple save that whenever my desktop gets messed up, I can click it back from an (overwrite) save. Thanks for reply.

A: Just exit SL (right-click on the tray icon and select Exit).

Then create an SL file on your desktop (right-click on the desktop background and select New - Save Layout). This creates a "New Save Layout.sl" on your desktop.

To save the layout double-click this SL file. To restore, right-click and select Restore Layout.

 

Restore files removed by 12-Shredder?

Q: I accidentally ran the Shredder application on my C drive and it has wiped out all of Windows 98 and my own documents. I have eventually reinstalled Windows 98. I wonder if possible is there is any way in which I may be able to retrieve my files.

A: If you indeed entered your C: drive for shredding, all information on your drive is definitely gone. We regret that this happened when using our program. However, there is no way, no trick to recover files after shredding them.

 

How to create full backups

Q: I have changed my CD/RW and am going to delete all of my old backups. I want to create new full backups. I cannot do this. All that seems to be done is incremental backups. I need a complete backup done. How can I do this please?

A: Our backup is always a full backup if there are no files already on the destination disk. So if you enter a new CD/RW it will do a full backup of all files.

So, "our" incremental backup is a bit different from what most backup programs do. It always copies files if the file does not already exist, or if it is newer than the file in the backup folder. It does not change nor use the so-called Archive attribute. Instead it uses the more reliable file date and time.

Anyway, you may tell it to copy only files changed after a certain date in Backup -> Options. There is also an option that will change this date after each backup.

 

Context help doesn't stay on-screen

Q: The online help is sometimes lacking in details, and while the popup context help is helpful, it doesn't stay on-screen the way a help file does.

A: Right-click on the control. This shows a "lasting" context help. Also, the bubble context help stays as long as the mouse pointer stays over the control.

 

Remove any context menu entries

Q: I'd like to control the contents of the Explorer context menu, no matter who placed the menu item there, be it 12Ghosts, MS Office or Joe's Half-Fast Shareware. My context menu currently fills up 2/3 of the screen height and I really only need half that many items. The trouble is that some apps stick a menu item there whether the user wants it or not, hence my suggestion.

A: Good news: 12-ShellX has a button "Disable Menu Entries". Here you can select entries you'd like to hide. (The 12Ghosts context menu entries, like those of 12-Backup, 12-ShellX, and 12-Zip, can be controlled with 12-Tower -> Control menu.)

 

 


Tips and Tricks

 

How do I terminate a dial up connection at a certain time?

The windows dial up sometimes does not disconnect after x minutes like it is supposed to. Set up a timer with 12-Timer. Use these commands:

Start Path: rasdial
Parameters: /disconnect

 

How do I close a DOS box after I'm finished with it?

There's an easier way than changing the default PIF for command.com: start command.com with parameters = '/c batchfile.bat'. This closes a DOS box when you’ve finished with it!

  

How can I reorder the sequence of task buttons on the taskbar?

1  Activate each application in the order you want to have the buttons displayed

2  Start Quick - Set Task Sequence

 

How do I reduce the number of tray icons?

You can turn off the tray icon and keep the program running. To access any Ghost start 12Ghosts in the Start menu or use the hotkey. You may also try the free movable icon that can be moved to anywhere on the screen. A good replacement is 12-Tower. It displays a list of all Ghosts, shows which are running, you may start, stop, and even right-click to access the context menu.

  

How do I move the free movable icon without the mouse?

You can move the free movable icon with the arrow keys Up, Down, Left, Right, if it has the focus (after a double-click on the icon or right-click and press Escape.)

 

How do I turn off the Ghost Animation for all 12Ghosts at once?

1  Open General Options: click with the right mouse button on any Ghost's tray icon and select General Options.

2  Select animation: (None)

3  Click on the small button left from the animation drop-down lists

4  Click OK to apply the new animation setting to all 12Ghosts.

 

How do I change General options for all 12Ghosts at once?

In the General Options window select "Apply to All". This will apply all selected General Options to all 12Ghosts.

 

How do I save all 12Ghosts settings to a file for backup?

In the General Options click on 12Ghosts and select a path to which the settings should be stored. For example, if you have to reinstall Windows you don't need to set up your carefully selected options again. To restore the options just double-click the .12g settings file. Note, that 12-Backup does this automatically when you enable "Save 12Ghosts settings to separate file" in the Registry tab.

 

How do I move the 12Ghosts entries from the START/Programs menu to the START menu?

On newer versions of Windows just drag it over with the mouse. If that doesn't work follow these steps:

1  Click with the right mouse button on the Start button

2  Select Open

3  In the window that opens double-click Programs

4  Move the mouse pointer over the entry 12Ghosts

5  Press and hold the left mouse button

6  Move the mouse one line up over Start Menu until Start Menu is also highlighted

7  Release the left mouse button

 

 


Miscellaneous

 

I'd like to move 12Ghosts to a new computer. How?

To transfer all 12Ghosts settings create a .12g file: open the 'General' tab in any of the programs and click on the button '12Ghosts'. This creates a .12g settings file, containing all your settings. Copy that file to the new computer and double-click the file after installing 12Ghosts.

 

How can I get rid of additional context menu entries?

Open 12-Tower, in the menu "Control" select "Explorer Menu Entries". Here are all context menu options in one place. Note, that 12-ShellX offers a feature to hide any context menu entry, no matter of which application.

 

I get an 'error while registering hotkey'!?

Please specify a different hotkey. Windows seems to have difficulties to register the one you chose. Open General Options, click into the Hotkey box and press an unused key combination, for example Ctrl+Alt+a.

 

The start-up animation does not display correctly. What can I do?

  • Try updating to the latest display driver, which is certainly provided on the homepage of your graphics adapter vendor. See your PC's handbook or invoice on which graphics processor you have.
  • Don't use a Windows 95 display driver on Windows 98, etc.
  • Please update to a newer version of DirectX. It can be downloaded free from http://www.microsoft.com/. If "Ghost (DirectX)" and "Ghost (normal)" are exactly the same, most probably DirectX is not installed.
  • If the "Ghost (DirectX)" or "Iconic (DirectX)" animation has a black rectangle then your graphic card does not seem to support transparent movements. Either consider a new graphic card or try the "Ghost (normal)" animation.

  

When I quit certain games FlyingIcons are in the middle of my screen?

Starting the game most probably switches screen resolution. However, the icon positions are verified to make sure they are within the visible boundaries of the screen and, otherwise, moved into that rectangle of for example 640x480. We've added an option to work around this automatic verification. To turn on the special behavior of the icons to keep their positions, even if that means to stay invisible, add the following registry key:

[HKEY_CURRENT_USER\Software\12Ghosts]
"FlyingKeepPos"=dword:00000001

 

Something does not work as expected. What can I do?

If you don't have Internet Explorer version 4.0 or higher installed, a common issue is an outdated comctl32.dll, a system module responsible for displaying different items on the screen. It is easy to update to a newer version of comctl32.dll, version 4.72, which you can find on the download page.

In any other case we'll be happy to help, please e-mail support with as many details as you have.

 

How much memory do the 12Ghosts need?

Little. We took every possible step to reduce memory usage as much as possible. Compared to other programs, we develop in C/C++, and do not use VB, MFC, ATL, or COM which all require large DLLs and lots of memory. In other words, 12Ghosts executables are very small and handy. Basically, you can look at the size of the programs in the installation path, sum it up, add 30%, and you have the memory usage. If you only take those running all the time, that is, the ones that can be minimized to a tray icon, they need about 1.5 MB for the program code and 500 KB for internal variables, that is, about 2 MB of main memory.

What may be confusing, if you ever looked at a "Memory Usage" counter, for example, in System Monitor or Task Manager, you would find what is usually called "working set". The size of the working set changes over time and depends on overall system activity. Most of the memory, however, is not in use. For example:

Each program may be assigned 5 MB of memory at startup, even if it never uses it. With let's say 256 MB main memory and only a few programs running, you would still have a lot of free memory. So Windows decides to let programs claim those 5 MB memory for the time being. However, when main memory is limited, the unused, say, 4.9 MB are freed up for other programs to use. Then, and only then, the "Memory Usage" indeed displays the correct memory footprint. In other words, to find out the actual memory usage of a program you'd have to fill up all memory, for example with many programs or a very large picture.

 

How reliable is 12Ghosts software?

Our software has not been designed for high-risk areas and nuclear power plants. However, we are aware of the fact that users ask for reliability first. We put a lot of time and concentration into secure coding and testing in order to give you the most reliable tools.

Bug free code and easy to use software is an advantage for us, too: reduced support costs. Every time a user calls we try to find out what went wrong, what is missing in our program, why had the user have to ask, in the first place. Since we can update and upload our software within hours, we are in a position to respond to any given problem immediately. You receive better software every time, and that's why 12Ghosts software is so stable and easy to use!

If software is comparable to a parachute, we develop our software so cautiously that you can keep both feet on the ground, where you don't need any parachute. No high risk, no paragliding, just working code. We test and beta test all new versions, and introduce new features one at a time. Should we get notified of problems we publish updates within hours. And we let you know about corrections and known issues in detail in our revision history.

 

Where do I get support?

Help via e-mail, free phone support, free technical information - we want you to make the most out of 12Ghosts. Just send an e-mail to our support team or call 1-888-238-3153 (Int'l).

 

 

 

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12Ghosts Power Tools for Windows®

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